All of the HTC One (E8) replacement parts at Strive Mobile are factory tested, and brand new.  Every order of the HTC One (E8) includes a Free Pry Tool.  

For questions about your order please feel free to contact us by phone at 702-800-5991 between 9:00 am-5:00 pm (PST), Monday through Friday.  Or use the LIVE CHAT button found on the upper center of every page to ask about your HTC One (E8) Replacement part.  Monday through Friday 6 am-9 pm (PST).   Reach us directly for more information on your order through our Contact Page.   Please visit our FAQs page for answers to commonly asked questions about your part.   All orders of the HTC One (E8) repair parts and tools will ship the same business day if placed by 4 pm PST, Monday-Friday.